Get in touch We're looking forward to hearing from you and seeing how we can help. First though, do check if the answer you are looking for is included below. If not, then do send us your enquiry using the form below. Feeling lost, concerned, puzzled or poorly?Get help now in our ADSHG Sanctuary of Support Emergencies: If you have a medical emergency seek medical assistance immediately and take a look at our Emergency page Visit our Membership Help Page for help with: Setting up or renewing you membership Switching to Direct Debit for easy renewals Difficulties affording membership fees and our Hardship Programme Accessing the ADSHG Member forum Issues with receiving ADSHG magazines by post, or ADSHG news alerts by email Changing the email or postal address we use to contact you Changing your preferences on how we contact you Answering any questions you have about being an ADSHG Member Sending in feedback about your ADSHG Membership Any other membership query Visit our Shop Help Page for help with: Deliveries and returns relating things you've ordered from our online ADSHG shop When items will be back in stock Ideas for new shop items Our online ADSHG shop terms and conditions Any other query related to our shop Giving to the ADSHG - donations and fundraising Ask our Fundraising team about donating or raising money for the ADSHG Pay in monies raised through a fundraising activity or collection Donate by cheque or online banking - contact our Fundraising Team for paying in details Donate single donations by card Fundraising Ideas Leave us a gift in your will Asking for support with your researchVisit our dedicated hub for requesting ADSHG member participants, grants or publicity for your research General FeedbackWe're interested in finding out what you think about the ADSHG in general along with any feedback on our website. Please contact us using the contact form below. Are you a Journalist, writer or influencer covering a story about the ADSHG or adrenal Insufficiency?Visit our Media Centre Can I write to you instead? Certainly, our address is: ADSHG, Starling House, 1600 Bristol Parkway North, Bristol, BS34 8YU. Before sending donations or other monies by post please contact our Fundraising Team for paying in details Contact us online Please get in touch using the contact button below. We aim to respond to enquiries within 5 working days. Complex questions can take longer but we will keep you updated. In the unfortunate event that you have a complaint you may find our complaints policy a useful guide to our complaints process. Your privacy and contacting us: Please take a moment to read about how we will process and protect any personal data you give us. Occasionally we may need to share personal data with our suppliers to process your query or to provide other services to you. We promise: Never to release your personal details to another company for their marketing purposes To always respect your communication preferences The data you submit below will only be used for the purposes of answering your enquiry. If you include information of a sensitive nature eg. about your health status, you consent to us seeing and using that information for the purposes of answering your query only. View our privacy policy for more information. We may ask you extra questions when you send us an enquiry. This is to help us improve our services, but your data will be anonymised when we analyse it. You can find out more about how we use your information. You can change how you hear from us or ask us to stop communicating with you at any time by contacting us: Use our simple online form to fill out your details and send us your question or issue. Send our enquiries team a message Manage Cookie Preferences