Membership help We’re keen to help you make the most of your membership. If you have a question or request to help you do just that, take a look at our FAQs and links below, or drop us a line using our Membership Team contact form below. How do I join the ADSHG? If you’re new to the ADSHG and/or haven’t been a member in the last 18 months, visit our Become a member page to find out more. If you have been a member in the last 12 months, please renew instead following the steps below. If you're unable to afford the ADSHG membership fee - see below section called 'I'm unable to afford the ADSHG membership fee - can I apply to the ADSHG Hardship Programme?' for more information How do I renew my membership: If you pay your membership by direct debit your annual membership payment will be taken and your membership renewed automatically. If you're unsure how you paid last year, ask our membership team. If you don't pay your membership by direct debit and you’ve been a member the last 12 months it’s time to renew. Paying annually by direct debit is a no-hassle way to keep your ADSHG membership up to date. Choose the direct debit option when you renew your membership. Note: Please log into the forum when filling in our membership renewal application form. If you aren’t logged in, you’ll be unable to progress your renewal. See our guide to logging into the forum if you have any difficulties. Why can’t I access the ADSHG Forum? Visit our troubleshooting guide to logging into the forum. How can I change the email or postal address used by the ADSHG for my membership? Please send your amended contact details using the form below and our membership team will make the changes for you. Send the membership team a message I'm unable to afford the ADSHG membership fee - can I apply to the ADSHG Hardship Programme? Our charity and trustees are committed to supporting everyone affected by Addison's and adrenal insufficiency, regardless of their financial circumstances so operate a Hardship Fund for people unable to afford the membership fee. In these challenging times we've been overwhelmed with applications and our hardship programme is now fully subscribed. We understand that this will not be the news you'd have hoped for, but rest assured we very much wish to provide as much support to you as we can outside of an ADSHG membership. Please make use of the following free-of-charge resources available to everyone who is able to access the internet: Visit our Sanctuary of Support for advice on facing financial difficulties and handing difficult feelings. Our website offers access to a large range of advice and resources to help with new diagnoses, managing AI every day, emergencies, travel and sick days. Visit our A-Z of Addison's resources page. Our enquiries service and social channels can help if you've a specific question not covered on our website. Please get in touch. Follow our social media channels for regular updates:ADSHG on FacebookADSHG on TwitterADSHG on Instagram Your FeedbackWe're interested in finding out what you think about ADSHG membership so we'd be grateful if you could please send us your feedback on our memberships. Contact us about something else: If you have a medical emergency, please see our get medical assistance immediately and take a look at our Emergency page. Please get in touch by selecting the button below. We aim to respond to enquiries within 5 working days. Complex questions can take longer but we will keep you updated. Your data you submit below will only be used for the purposes of answering your enquiry. If you include sensitive information eg. about your health status you consent to us seeing and using that information for the purposes of answering your query only. View our privacy policy for more information. Your privacy and contacting us: Before we ask you about your enquiry, please take a moment to read about how we will process and protect any personal data you give us. Occasionally we may need to share personal data with our suppliers to process your query or to provide other services to you. We promise: Never to release your personal details to another company for their marketing purposes To always respect your communication preferences We may ask you extra questions when you send us an enquiry. This is to help us improve our services, but your data will be anonymised when we analyse it. You can find out more about how we use your information. You can change how you hear from us or ask us to stop communicating with you at any time by contacting us about your communication preferences. Send the membership team a message Manage Cookie Preferences